When you ask for a price quote or place an order (H13 hot die steel, P20 mold steel, tool kits), we collect your name, email, phone, and company information.
This assists us:
To prepare and handle your orders.
To sort quotes, technical questions, and delivery info.
To contact you regarding your inquiry, shipment, or assistance.
To refine our catalog, production, and logistics.
What we don't do:
We never sell or share your data with marketers or third parties.
Our third-party suppliers only use the data needed to complete your order.
Cookies:
Used to maintain session data, monitor quote carts, and enhance browsing.
You may disable cookies, though this may impact site functionality.
Data Security & Retention:
We employ secure systems and restrict access to authorized personnel only.
We retain information only as long as needed to complete the order and for legal records.
Your Rights:
You may request, correct, or erase your data anytime by contacting us.
Contact: jinienterprise109@gmail.com
Terms & Conditions
Agreement to Terms: By using www.jinienterprise.in or placing orders, you agree to these terms. If not, please exit the site.
Our Products: H13 hot die steel, P20 plastic mold steel, stainless steel rounds/flats, cold work & high-speed steel, beryllium copper, tool sets, etc.
Pricing & Orders: Prices/availability may change until your order is confirmed. Orders may be refused for stock issues or errors.
Payment Terms: We accept UPI, net banking, credit cards, bank transfer. Payment is required upon order or delivery as agreed.
Shipping & Delivery: We ship via trusted couriers. Delivery depends on stock/location. Delays/fees will be communicated.
Product Inspection: Check product quality, size, and packaging upon receipt. Report issues immediately.
Returns & Refunds: Refer to our return policy section below.
Your Responsibility: Verify quantity, grade, and dimensions. Do not misuse or copy our specifications without permission.
Our Commitment: We ensure product quality and specs. We're not liable for indirect damages beyond the order value.
Intellectual Property: All site content is our property. Do not copy without written consent.
Changes to Terms: We may update terms anytime. Continued use = acceptance of updated terms.
Governing Law: Disputes are subject to Indian law and resolved in Mumbai courts.
Return Policy
What Can Be Returned: Defective items or items not matching agreed specs (grade, shape, size). Returns within 10 days for non-custom products.
What Can't Be Returned: Custom-cut or special-dimension products.
Return Steps:
Email us within 10 days: jinienterprise109@gmail.com
Include order/invoice number, issue details, and photos if defective
Wait for return instructions
Ensure the item is unused, in original packaging, with documentation
Processing After Receipt: We inspect and either send a replacement or issue a full refund (incl. shipping if our mistake).
Return Shipping: Paid by the customer unless the item was incorrect or damaged (then we cover it).
Damaged/Incorrect Items: Report same day with photos. We'll replace/refund quickly and arrange pickup.